Communication Skill. Active Listening: Treating listening as an active process, rather than a passive one. This means participating in conversation, rather than acting as an audience. Active listeners show they are listening, encourage sharing, and strive to understand the speaker. Show You’re Listening.. SPARRING: This block has you arguing and debating with people. The other person never feels heard because you’re so quick to disagree. BE RIGHT: Being right means that you will go to any length (twist the facts, start shouting, make excuses or accusations, call up past sins) to avoid being wrong. Your convictions are unshakeable.

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Block #1: Distractions. By definition, distractions redirect our attention and prevent us from staying focused. They are the most obvious of the blocks to listening. As jury consultant and best-selling author Jo-Ellan Dimitrius explains in Reading People, for effective listening, the turf matters . Noises, frenetic movement, interruptions by.. Critical to improving your listening skills and ability to put yourself in someone else’s shoes is first becoming aware of the above blocks and recognising when you’ve stopped listening. As with any other skill, it takes practice to become a good listener. Professional workshops and role-play can help. 1 Comparing 3 Judging 5 Identifying